My Garbage Man said “I’ll check with my office” 0

 

“I’ll check with my office”

It wasn’t just that he said “I’ll check with my office” when I asked him about a special pick up, it was the way he said it. If my eyes had been closed I would have pictured him in a three-piece suit standing at one end of a large conference table with Board Members and Senior Executives all waiting to hear what he had to say next.

And it wasn’t forced. His comment was as natural as if he was asking you to pass the butter at the dinner table. His answer was also sincere. He really wanted to take care of my needs, as the customer, and I walked away from our interaction just knowing that he would “check with his office” and I would get the extra pick up I needed.

I once had an employee leave because he felt he was being asked to do something that was beneath him. He wasn’t able to project, even to himself, an attitude that says “I’m proud of myself and I take pride in what I do.” He got lost in what he perceived the “status of the job” to be.

Having a positive attitude about yourself works in your favor in so many ways. Here are just a few:

  • You want a promotion at work – If your attitude is that you already have the job and your actions show you are doing the job, you will be in the right place when the opening occurs
  • You are interviewing for a job – Your positive, I can solve your problem, attitude will strike a chord during the interview. Combine that with some specific examples of how you have solved problems in the past and you are on your way to hearing “when can you start”

It has been over 10 years since my garbage man told me “I’ll check with my office”. He made a huge impression that day. Think about your attitude, adjust as necessary and let me know how this works for you.