Tell a Story to Land the Job 0

Job Interview landed by telling success story  Employers hire to solve their problems. They advertise job postings and list a series of requirements they expect candidates to possess. Companies reduce the pile of applicants to those who exhibit the closest fit to their posted job description. Those that remain are interviewed to see how they would fit in.

So how do you stand out and be remembered?  The answer is, you tell a story.

For example, most positions have some interaction with customers, or clients, or guests. The question then is “how do you handle customers?”

You could say “I’m a people person!” Now my dog is a people person, but I wouldn’t hire him for a customer service position. But what if I told a story that showed; a problem a customer had, what I did to solve the problem, and how it turned out? Would you remember me? Let’s see.

I was the store manager for Best Products in a small rural town south of Richmond, Virginia. I was at home about 8:30 PM on Christmas Eve. The phone rings and it is a customer who had been in the store that afternoon to purchase a battery operated ride on car for his seven-year old son for Christmas. He is calling because as he is putting it together, he sees that the battery is missing from the package.

Now he’s almost frantic asking me what am I going to do about it? Well, first, I don’t know how he got my number and I’m thinking it might be a setup, but it is Christmas Eve. So what I did was tell him I would meet him at the store and we would find the battery. Then I called my assistant manager, just in case it was a setup.

I arrived at the store and we met the customer. We opened another box and got the battery he needed. Several days later, he came into the store and thanked me for ‘saving his son’s Christmas.”

Now if you had just interviewed two candidates and one told you he was a “people person” and the other told the Christmas Eve story, which one would you remember? When your Boss asked who you will pick for the job, which candidate would you be able to justify hiring, the people person or the Christmas Eve manager?

Remember, stand out by telling stories and land the job of your dreams.