My Company

Joel Quass, Professional speaker and author, speaks and writes on management topics including leadership

Good Management Is Not, LLC was formed in 2010. It began as a way to interact with fellow managers, to continue the conversation about what makes a successful manager. As part of the discovery process, I began to identify specific areas in which I could contribute.

Having interviewed thousands of applicants and read over 5,000 applications and resumes, the hiring process was a natural area to focus on. My career has also included significant interaction with customers, leading to a focus on Customer Service. When I was a manager for Best Products years ago, I was part of a project to create training modules for supervisors and managers. My chapter was on Stress in the Workplace.

Today, Good Management Is Not, LLC offers expertise and focus in several areas of management. Not surprising, these are Hiring, Customer Service and Stress in The Workplace.  I offer keynote presentations, workshops and do individual consultations in person and via Skype.

As a Certified Employment Interview Professional, I offer Job Coaching, Interview Skills training, and Résumé Services using my Six Second Résumé™ method. As a Certified Professional Resume Writer, I help people shorten their job search by writing Six-Second Resumes™.

My company blog, I Love Getting Up In The Morning focuses on management, employment and the world at large.