Three Reasons You Can’t Make A Decision 0

Sometimes decisions are made without a second thought. Other times the right answer just doesn’t seem to come. Here are three reasons managers give for not making a decision:

1. “It’s out of my hands” “Clearly this decision is way above my pay grade, so if you want an answer, you need to go see my Boss”. How much time and productivity is wasted? In the end, your Boss is going to send them back to you. Or worse, he or she will take care of your employee and now you are out of the loop and your Boss is thinking “why do I even need this manager if he/she can’t make a decision”?

I believe the decision is only out of your hands when you say it is. If you need more information, you can say to the person making the request “that’s a great question. Give me time to work on that and I will get back to you”. Then seek out your Boss’s approval or get the information you need. The key to making this work is to always get back to that person in a timely manner. Then you become the go-to person, and your staff is more likely to help you when it’s crunch time.

2. “I can’t make a decision without more information” – There’s a time to think and there’s a time to take action. When someone yells “fire” in a crowded theater, you take some kind of action.  You look around for flames, you sniff for smoke and then you are able to make a quick decision about what to do next. Committees are sometimes consumed by fires because they can’t come to a consensus and take action.

If you just take a moment to think about it, most of the decisions you will face you have faced before.  The form may be a little different , but the same rules apply. Successful managers are able to apply what they learned yesterday to tomorrows problem. Add in a basic understanding of your companies standard of ethics and you can take care of problems within company policy. Armed with that,  the outcome is usually successful.

3. “It’s My Way or the Highway” - This response is making a decision without really making a decision. Yes you have answered the question, but it is by shutting down the person and any better solutions they may have.  It’s never that easy these days. Similarly, new Managers seem to use the “Because I say so” decision making technique when they first get promoted. It takes a while for them to realize that (yes I’m going to use the cliché) There is No “I” in Team.

So don’t be afraid to make the hard decisions. The more decisions you make, the more experience you will have to pull from the next time.