Expectations

Is Your Business an Elephant Graveyard? 1

If you ever watched Animal Kingdom on Sunday nights, you know all about elephants. The show opens with our host standing in the grasslands of Africa, wearing a Pith Helmet and carrying binoculars. As we peer through the bush we spot a huge male pachyderm. He’s 12 tons and has tusks the size of a play yard jungle gym. Our announcer says “Here we see an aging male elephant, once the dominant male, now heading slowing towards the elephant graveyard” And off he’d go, never to be seen again by the herd.

According to legend elephants seem to know when their time is up. They leave their group and head to the elephant graveyard. Human organizations exhibit the same traits.

All businesses have those employees that aren’t going to be promoted. They are in the last position they will have with the company and they know it. Yet, most still do a good job, are excited about coming to work and they add value. Then there are the elephants.

They will migrate to a certain position and settle in. They are there to live out their remaining days. Yet unlike the elephants in the wild, these have chosen your business as their final resting place. They are not giving 100%, they are not adding value, and they are not moving the organization forward.    

Now think about what you expect from your employees? Are your expectations different for elephants? “Oh, that’s just the way Roger is”. Or “I can’t believe Christine said that to the client, but then she’s always like that”.

As managers, we must recognize the elephants in our midst. We must steer them clear of the elephant graveyard and get them back to being a contributing member of the group. Not doing so creates a serious drag on moral, productivity and distracts those who do care. Real elephants know their time is up and leave the community. Your elephant wants more time without the responsibility that goes with it.

Take a look around. You may be surprised how many elephants you have. If you find yourself saying “That’s just the way Roger is”, then you might be allowing an elephant to turn your business into a graveyard.

 

Parents? Back to School List? Here Are Four Things College Freshman Need Most 1

So you’ve bought the clothes, the sheets (custom length so you can’t buy them off the rack), the college required laptop and the meal plan. You’ve packed change for laundry, filled out the dorm surprise package card from the university and made your hotel reservations for the big trip out to drop your freshman off. All set, right?

Here are four additional things you should put on your student’s “back to school” list:

  1. Remind them to follow the rules. If a class starts at 10am, the professor expects them to be there at 10am. It is now their responsibility, not yours, to get up in time to get to class.
  2. Remind them to break the rules. Buckminster Fuller had a quote about how one sometimes must create a new paradigm if the old one doesn’t work. Then there’s “Girls who behave rarely make history”.
  3. Take notes, write things down. College will be different from high school. Let me say that again, college will be different from high school. If the expectations are not clear ahead of time, it could be Thanksgiving before your student knows there’s a building on campus full of books; insiders call it “the Library”. Mid-terms for freshman can be a real wake-up call.
  4. Expect to learn – College is a huge emotional undertaking. Not having clear expectations about the outcome cheats the student of opportunities to make connections that are meaningful. As early as elementary school, when my kids went out the door to school I’d remind them to “get their money’s worth” and to “make sure they teach you something”.

As you send your kids off, please add these reminders to the list. If your student really applies all four, she or he will get so much more out of their college experience. And in four years, you can proudly display your Parent of a University Graduate Coffee Mug.